FAQs: Frequently Asked Questions

Residents are concerned and so are we.

Customers have been reaching out with questions regarding what is happening with their water, where to obtain safe water, and the boil notice they have received. They have received little notification, communication, or reassurance from the current water system operator that their water is safe. 

We’ve been listening to customers concerns and working with OHA Drinking Water Services enforcement to get the water system back online with a new operator and with the water system in working order.

We know is important to ensure our community has safe clean water and we will continue working with our state partners for a resolution to this critical problem. 

Evergreen Acres is a small water system serving 47 households in a rural, unincorporated community and it has an older system infrastructure. It is also operated by a single individual with limited funding and resources.

We are limited in what we can do but we are doing everything we can.

The responsibility to deal with water system providers who are not providing safe drinking water is held with the Oregon Health Authority. 

Here is what we Clatsop County has and will continue doing:

• We are in daily contact with our state partners to find a solution for the current situation. We are dedicated to ensuring you have access to safe clean water in all Clatsop County water systems. 
• We are encouraging people to be more aware about where our water comes from and who our water system operators are.